866-764-TECH(8324) · Subscribe to Application Solution Providers, Inc.News FeedSubscribe to Application Solution Providers, Inc.Comments

How to find ‘lost’ Contact Groups | Outlook Daily Tips

I set up a contact group. After saving it I can’t find it anywhere. I tried searching but it’s not found. Maybe I misspelled the name? There are (at least) three ways to find contact groups (distribution lists) within a contacts folder – Instant search, use a List view and look over the list, or create a filtered view. If you have a lot of contacts or a lot of groups, Instant search or filtering out the contacts will make it easier to see all of the contact groups. If you need to search multiple contacts folder, use Instant Search or Advanced Find (with the filter). If you need to do this often, consider saving a custom view. Instant Search If you use Outlook 2010 or 2007, you can use Instant search to show only contact Groups. Press Ctrl+E to enter the search field then type This will show only the items that have distlist in the message class. “X” the search to show all contacts again. Using List View Groups have a different icon than other contacts and their names are in bold. If your contact list is short (or your Outlook window large), the contact groups should be [...]

Print a list of your Outlook Rules | Outlook Daily Tips

Do you have a need for a text file containing a list of the rules assigned to your Outlook 2007 or Outlook 2010 default email account? A visitor to Slipstick.com submitted a code sample that creates a text file with the rule names and the From condition, in the order they are listed in Rules & Alerts. It still needs a bit of tweaking to include all Conditions and Actions in the output, but it’s a nice start and should be useful to anyone trying to troubleshoot a long list of rules. The output is in this format: So far I have verified it works with Outlook 2007 with only an IMAP email account and Outlook 2010 with only an Outlook Connector account. It would not work with my own profile: Outlook 2010 with an Exchange account as default and 10 additional accounts. If you’d like to test it and let me know what works and what doesn’t, the VBA is at Create a list of rules. Tip 943: Print a list of your Outlook Rules – Published January 4 2012

How to Rotate Photos Attached to an Outlook Email Message and Save the Changes | Outlook Daily Tips

A frustrated user (one of many over the last few days) received photos by email but the attached images need rotated 90 degrees to be viewed correctly. He wants to rotate the pictures and save the rotated image back to the message in Outlook, so the next time he views it, it won’t need rotated again. I’m trying to rotate a picture attachment and save it so I can see it in an upright position, and the stupid thing still won’t save. In order to save the rotated image, you need to complete specific steps, beginning with opening the message – its not possible to save changes back to the message from the reading pane. Secondly, you need write access to both the image (so you can save the rotation) and the message (so you can save changes back to the message.) Finally, you need to save changes to the image then save changes to the message. Outlook 2010 requires an extra step after opening the message: placing the message into edit mode. Note: these methods only work if the image is attached. If the photo is embedded in an HTML message (ie, you can see it without opening the [...]

Setting Time Zones with Recurring Appointments | Outlook Daily Tips

A new feature, introduced in Outlook 2007, allows the user to select the time zone for an appointments. This makes it easier to schedule appointments as you don’t need ot use the dual time zone feature or think about what time it is halfway across the country or around the world. However, when you are working with recurring appointments, you need to set the time zone in the recurrence dialog, not on the appointment screen: “I have a conference call that occurs every month at 1500 UTC, with no respect to daylight savings time. I’m trying to find a way to tell Outlook to base this meeting on 1500 UTC. The time zones button on the ribbon does nothing.” When you click the time zone button, the time zone shows on the message form. However, if you have recurrence selected, the time zone field shows in the recurrence dialog. When you have a recurring appointment and want to edit the time zone after the appointment is created or saved, the time zone button will highlight when you click on it, but the time zone fields will not show on the appointment form. You need to click the recurrence button and [...]

Tip 911: Resizing Image Attachments in Outlook | Outlook Daily Tips

A reader had a question about resizing pictures in Outlook 2010. He upgraded from Outlook 2003 and used the Attachment pane to resize images. Unfortunately for him, Outlook 2010 doesn’t use the panes, but it does have an option to resize attached images. Outlook 2003′s Attachment pane has an option to resize attached photos which is displayed by default when you first attach an image file to a message. Note: If you open Windows Explorer and use the Send to MailRecipient command, Windows will offer to resize the image. In Outlook 2010, you need to go to the File tab, Info command after attaching the image. You can choose between resizing the attachment or keeping the original size.  The resize options are limited (to one!) compared to Outlook 2003, but most people would choose 1024 x 768 anyway. If you need better control over the file size, resize it using an image editor program or use Windows Explorer’s Send to MailRecipient command. Outlook 2007 has an Attachment pane, although it’s not displayed by default when you insert an image.  You can display the Attachment pane by clicking the expand button in the Include section of the Home ribbon.  

Tip 901: Another Sorting Tip

Following last week’s tip on sorting tasks, James offered: “This also makes me think it could be worth mentioning to people when you want to sort by 1 column, you can just click the column header. To sort by more than one column, most users will probably go to customize view, but holding shift and clicking a second column is way easier.” Ah, yes, all the little tricks we forget about when we don’t use them often. As everyone knows, you can sort by any column by clicking on it. If you click on a different column, sorting is now (only) by that column. But hold Shift as you click and it adds the new column to the sort order. This tip was more useful in older versions where the list view is always one line but it’s definitely faster to turn off the reading pane (or drag it to the right so you can see all field names) and sort than it is to go into Customize View and change the sort order. Use the View menu commands (View ribbon in Outlook 2010) or the keyboard shortcuts to turn the Reading pane off and on. The keyboard shortcuts are: [...]

The first step to fix a profile is to open the profile outside of Outlook. To do this, you need to "open Control Panel, Mail" but Windows hides the Mail icon in a Control panel group and many users can’t find it. For this reason, we recommend users open the Control Panel and type Mail in the search field, or switch to classic or Icon view. Note: if you use a 32-bit version of Outlook 2010 on 64-bit version of Windows, the Mail icon is labeled “Mail (32-bit).  Windows 7 In Windows 7, you can find Mail (or Mail (32-bit)) one of three ways: Search for Mail (1) Switch to Icon view (2) and look for it Look in the User Accounts and Family Safety category (3) My preference is using Search, in part because it works in all Windows versions. I can type Mail in the Start menu’s search field and if it’s not listed in the results on the Windows Start menu, I can click on the Control panel heading to find it. Note: When you type Mail in the Start menu’s search field, if the Mail applet doesn’t come up, click the Control Panel heading to restrict [...]

In Outlook 2003 (and earlier), using the “Find” command its possible to search on multiple items such as “Johnson, Smith, Jones” and the comma acts as the OR condition. While the comma doesn’t work with Instant Search, you can do OR (or AND and NOT) searches in Outlook 2007 and Outlook 2010 (and Windows 7) by typing the operators in all capitals: contactlastname:(Johnson OR Smith OR Jones) will find Bob Johnson, Jim Smith, and Mark Jones as well as Mary Smith Jones. contactlastname:(Smith AND Jones) will find only Mary Smith Jones. contactlastname:(Jones NOT Smith) will find Mark Jones but not Mary Smith Jones. More Search tips: If you are in Windows and need to find an Outlook item, you don’t need to go into Outlook. You can search for (only) Outlook items from the Start menu or Windows Explorer by restricting the search to Outlook message stores using store:mapi To limit the search to a specific Outlook item type, use kind:email, kind:tasks, kind:notes, kind:journal, kind:meetings, or kind:contacts In most cases, you can type the Outlook field name (leave out the space in 2 word field names): from:mark firstname:mary To search between two dates use the following formats with any date [...]

Outlook’s junk mail filter often gets blamed for putting mail in the Junk E-mail folder when some other program did it. So beginning with Outlook 2007 SP2, the infobar tells you if Outlook junk filter moved the message or not. If Outlook didn’t do it, it won’t tell you what put the message in the junk folder; it only reports if Outlook’s junk mail filter or something else was responsible. You’ll need to figure out what that “something else” is. It could be a rule or a antispam filter installed by your antivirus. Outlook marked the message as Junk e-mail. You can add the sender to the safe list to prevent future messages from being moved into the Junk E-mail folder: Outlook didn’t do it. Adding the address to the safe list may not prevent future messages from being moved to the junk mail folder, depending on what program moved the message. It could be a 3rd party antispam addin or a rule in Rules Wizard. (The message in this example was moved to the junk folder by a rule.) This information is only added when the message is moved into the Junk E-mail folder as its downloaded into Outlook. [...]

I’ve had a lot of questions lately wondering why the Tasks in the Hotmail account aren’t syncing to Outlook.

Tasks are not supported by the Outlook Connector at this time, only contacts and email sync – that’s why the Task folder in the Hotmail data file says “(this computer only)”.